TY - GEN AU - Radauer,Alfred AU - Walter,Lothar TI - Elements of good practice for providers of publicly funded patent information services for SMEs: selected and amendes results of a benchmarking exercise KW - Patentdokumentation KW - Patentinformationszentrum KW - PATLIB KW - Kleine und mittlere Unternehmen KW - Wirtschaft ER -